Service Excellence, "Fu Kang Cup" Super Power Technology Elite Grand Prix held in Beijing
On January 19, 2016, the "Fukang Cup" Super Power Technology Elite Grand Prix was opened in Beijing. The three-day competition brought together Foton Cummins service engineers from all parts of the country, Foton Daimler Engine Service Engineers, and the adoption in 2015. A total of 61 terminal service technicians selected in a series of skill contests participated in the competition. Technical discussions among technical elites from different companies have made the competition extremely intense and intense. At the same time, the engine service elites between different companies can also use the platform set up in the competition to conduct exchanges and learning, identify missing issues, make future services more refined, and improve service efficiency and customer satisfaction. "Fukang Cup" elite competition elite challenge elite In the opening ceremony of the competition, Futian Cummins Customer Support Director Ma Wei and Foton Daimler Engine Service Minister Sang Xincheng delivered speeches respectively to introduce the brilliant achievements of Futian Cummins and Foton Daimler in 2015 and look forward to the new In the year of the two parties, we can strengthen our cooperation and bring our performance to a higher level. At the same time, it is emphasized that the implementation of Beijing Five will become an opportunity to promote Futian Daimler and Futian Cummins to continue their brilliance, so this competition aims to verify preparations for 2016 and we are ready! Lu Wenbin, a service engineer from Fukang, Inner Mongolia Region, spoke on behalf of all players: concentrate on the competition, observe the competition rules, and make good use of this opportunity to improve their own level; the referee representative Xue Yunzhong led all the referees to make solemn swearings: to ensure the fairness and fairness of the competition. The true level of the player. In this competition, in order to more fully examine candidates' hard technologies and soft power, the scores were three: technical defenses, theoretical assessments, and actual operation of the vehicle. The written test scores accounted for 20% of the total scores, technical defenses, and actual vehicle performance. Each accounted for 40% of the total score. In the written examination, the main consideration is the service engineer's mastery of the basic knowledge of the engine's structural principles, engine maintenance, and post-processing systems, testing the level of cultural quality, and consolidating the reserve of professional knowledge so that these elites can serve their colleagues and terminals. Station technicians are trained to help them improve their quality. The vehicle's actual operation test mainly tests the examinee's ability to detect and maintain the faults of Futian Daimler's Auman GTL Super Edition engine and after-treatment system. The twilight of the twelfth lunar month in Beijing, the outdoor temperature once reached minus eighteen degrees, has increased the difficulty of the players' competition, and also tested the ability of the players to handle problems in harsh environments. Although the referees need to stick to such a low temperature environment for several days, the test time is more than 7 hours a day, but in order to accurately evaluate the engineers' real maintenance level, they are very professional and dedicated in their examinations, and follow up and analyze the questions of the trainees. Ideas, test methods and tool operations. Different from previous games, the technical reply was added in the contest. All candidates were divided into two groups to enter the field through lottery. Each respondent examination room had five skilled engine service experts and afterwards. Experts of processing system service experts were selected. The candidates randomly selected the engine and post-processing fault assessment items after entering the venue. Five referee teachers randomly asked the contestants on the spot and scored according to the players' communication skills, knowledge reserves, technical experience, and maintenance ideas. Li Wenjuan, director of the competition, told the China Trucking Network reporter that “the reply session can test the ability of contestants to quickly solve problems and their language skills, and it will be very helpful for communicating with users in the future.†“This competition has provided us with a good opportunity for learning and communication. The actual test environment, test questions and difficulties encountered in the test are all true. It is like being at the side of the user. As far as troubleshooting is concerned, it is also a test of one's own ability. What is more important is that many friends are solidified, and problems encountered in the future work can be explored with each other to overcome problems together.†Zhang Yan, a Futian Cummins engineer from Hunan Province participated in the competition. This competition is very much recognized. After three rounds of intense competition, Futian Cummins service engineer Wei Quansheng from Zhejiang region won the championship. Wu Hongbing from Shanghai area and Zhou Lei, a service engineer from Foton Daimler, won the second place. Services from Hunan and Henan regions. Engineers Zhang Yan and Li Shen, as well as Fuming Daimler service engineers Chen Mingjun and Li Shanmin, won second place. Service Seminar Summary Past Looking Forward While the competition was underway, the second Beijing Futian Cummins Engine Co., Ltd. service seminar with the theme of “heart service, core value, and new experience†was held at the same time. Zhan Zhenjing, party secretary of Beijing Foton Cummins Engine Co., Ltd., said at the meeting: “ In the context of a weak economy in 2015, Foton Cummins scored an impressive 28% against the trend and believes that it will achieve even greater success in 2016.†“The first engine was sold by sales. To continue to get better sales, we must rely on services.†Shen Xianbo, Senior Service Manager, Customer Support Department, Foton Cummins explained the importance of services and the functions of the service team. The key work and direction of work in 2016 were introduced in detail. Indeed, a complete service team needs a comprehensive service system and a targeted work plan and program. The implementation time of the National Phase V (S5) emission standards has been rushed. The 11 eastern provinces have implemented the five standards for motor vehicles since April 1, 2016. On January 1, 2017, the nationwide implementation of the five national standards and emission standards began. The improvement will inevitably face the upgrading and change of technology and put forward higher requirements for service technicians. Under the new situation of the five countries, the "Fukang Cup" super power technology elite grand prix is ​​just the right time, it is equivalent to taking the lead in conducting a "national five" training. Working pressure:-3000Pa to 5000Pa. Spiral Ducts,Metal Spiral Ducts,Spiral Air Ducts,Spiral Ductwork YANTAI DONGTAI STANDER OFFSHORE ENGINEERING CO.,LTD , https://www.dongtaicolumbus.com
"Fukang Cup" Super Power Technology Elite Grand Prix 
Futian Cummins Customer Support Director Ma Wei 
"Fukang Cup" Super Power Technology Elite Grand Prix written test site 
"Fukang Cup" super power technology elite competition actual operation site 
"Fukang Cup" super power technology elite Grand Prix field 
All referees took photos with technicians from the Foton Daimler service station 
Secretary of the Party Committee of Futian Cummins Engine Co., Ltd. Zhan Zhenjing 
Second Beijing Futian Cummins Engine Co., Ltd. service seminar site
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